Who We Are
We are Yorkshire Drain Survey, operating from yorkshiredrainsurvey.co.uk. We provide professional CCTV drain survey services across Yorkshire. For any data-related enquiries, contact us at info@yorkshiredrainsurvey.co.uk.
What Data We Collect
We may collect the following personal data:
- Contact form submissions: Your name, phone number, and email address when you request a quote or make an enquiry.
- Analytics data: Anonymous usage data collected via cookies, including pages visited, time on site, and device information.
- Communication records: Any correspondence you have with us via email or phone.
Why We Collect It
- To respond to your enquiries and provide quotes
- To deliver our drain survey services
- To improve our website and user experience
- To understand how visitors use our site
Legal Basis
- Legitimate interest: Processing enquiry data to respond to your requests and provide services.
- Consent: For analytics and marketing cookies, which you can manage via our cookie banner.
How Long We Keep Your Data
- Enquiry data: Up to 2 years from your last interaction with us.
- Analytics data: As per Google Analytics 4 default retention settings (up to 14 months).
Third Parties
We may share your data with the following third-party services:
- Google Analytics: For anonymous website usage analysis.
- WhatConverts: For lead tracking and call recording.
- Zapier: For automating lead notifications.
We do not sell your personal data to any third party.
Your Rights (GDPR)
Under the UK General Data Protection Regulation, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Request data portability
- Object to processing of your data
- Withdraw consent at any time (for cookie-based processing)
To exercise any of these rights, contact us at info@yorkshiredrainsurvey.co.uk.
Cookies
We use cookies on this site for essential functionality, analytics, and marketing purposes. You can manage your cookie preferences using the banner that appears when you first visit, or at any time via the Cookie Settings link in our footer. For full details, see our Cookie Policy.
Contact Us
For any questions about this privacy policy or to make a data request, please contact us at info@yorkshiredrainsurvey.co.uk.